We require a current major credit card (MC/VISA/Amex) to be stored in our secure point of sale system. All weekly recurring lessons and enrollments which require monthly payment will be automatically billed to the card on file on the 1st of each month. Alternatively, a customer may pay monthly by cash or check. A refundable security deposit is required for cash and check payment options. A security Deposit is the value of one month of lessons.

In order to secure a weekly recurring time slot, tuition must be paid in full each month. Tuition is due on the 1st of each month and is automatically charged to the credit card on file. Payments are considered late if not received by the 7th day of the month and a late fee of $20.00 will be charged to your account. If your card is declined, we will attempt to contact you. If we cannot get in contact with you by the next scheduled lesson, the student will be removed from the schedule, and you will be billed for the unpaid lessons and late feels. Relatedly, repeat “no shows” will result in removal from the schedule without tuition reimbursement. (3 Strike Rule!)

All scheduling must be made through Stages staff or software and NOT the instructors. All scheduling requests made via email require Stages staff confirmation for the change(s) to take effect.
Student Cancellation Policy – Stages cannot provide a make-up for same day cancellations. Otherwise, the lesson will be forfeited. Tuition for missed lessons is non-refundable. This includes cancellations and absences related to sickness, emergencies, and traffic.

Lessons cancelled in accordance with our cancellation policy may be rescheduled. All make-up lessons must be redeemed within 90 days. After the 90-day window, the lesson is forfeited. Stages cannot refund or prorate for missed lessons or apply the amount towards other Stages services.

In the event of inclement weather, Stages uses email as an initial contact with students, parents, and guardians. We may also use phone and text messaging, depending on the situation. If Stages closes the facility because of weather, all classes and lessons will be turned virtual and a Zoom link will be issued via email.

This agreement will automatically renew each month and will remain in effect until written notice is given of intent to terminate. If you choose to terminate lessons, you must notify Stages before your next month’s tuition payment. For Example: if you would like to stop taking lessons in January, you must notify Stages in December. A written termination notice must be given via email to the following address: info@stagesmusicarts.com. Notice provided to anyone other than the aforementioned, including any private lesson instructor, does not qualify as notice under this agreement. If you terminate lessons, your lesson day, time and teacher will not be held for you. Refunds cannot be given for unused lessons but may be transferred to another student.

In the event that a Stages instructor cancels on the day of a lesson, Stages will promptly find a suitable substitute teacher. If we cannot find a substitute teacher (or a student opts out), we will offer to reschedule the lesson. If neither option accommodates, Stages will issue a refund for the cancelled lesson.

The Stages community is deeply committed to equity, honesty, kindness, and respect as part of our musical and educational experience. We celebrate diversity within our community, are concerned for the well-being of all people, seek to build the self-esteem of all people, and aspire to promote the understanding of all people. Stages does not condone any behavior which is inconsistent with these tenets and has a zero-tolerance policy for such acts. We believe that it is unacceptable for our spoken and written language and behavior to demean anyone’s physical characteristics, as well as anyone’s ethnic, gender, personal, racial, religious, or sexual identities.

Stages Music Arts is closed in observance of the following holidays: Easter, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day (including Friday), Christmas Eve, Christmas Day, and New Year’s Day. Monthly tuition will be prorated for lessons that occur on these dates.